Description






𝐎𝐓𝐇𝐄𝐑:
Warranty: 2 Years
Safety Mark: 220711-11
𝐍𝐎𝐓𝐄:
*Please only use the product on hard floors which are resistant to high temperatures. Consult the flooring provider for detailed information. We also suggest testing the product in a small, inconspicuous area first.
*If your floor is undergoing maintenance, wait a week before using the product, alternatively you may consult the maintenance provider for detailed information on what is suitable.
*Only use water under 140°F/60°C.
𝐅𝐫𝐞𝐞 𝐆𝐢𝐟𝐭 𝐃𝐢𝐬𝐜𝐥𝐚𝐢𝐦𝐞𝐫 (for eligible order only):
Due to parcel size limitations, your free gift(s) will not be sent together with your main order. A redemption card with instructions on the free gift redemption process can be found inside the main box of your order, you are required to follow the process in order to redeem free gift.
Shipping
We are committed to bring our products to everyone fast and secure. Shipping is free for any purchase above $150.
Once your product has shipped, it usually takes 1 to 3 business days.
Return & Refund
Returns
You can return your product up to 7 days after receiving your order. Please ensure that the returned goods are in the same condition when they first received it.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
To start a return, you can contact us through live chats.
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right. Importance to keep a copy of photo and video while unboxing the package once delivered.
Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 14 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at tinecotechnology@gmail.com .
For any approved returns will result in a partial refund due to the payment processing fees which are non‑refundable. These fees are retained by the provider as part of the original transaction.
Secure Payment
Your payment information is processed securely. We do not store credit card details nor have access to your credit card information.

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